Some Clients/ Customers are just mental
Just had a formal complaint raised against me by a client because I emailed her husband instead of her to ask if everything was ok with some business we all did together last year.
Trying to get me done for data protection breaches and all sorts!
What a bitch!
Most of my clients are quite normal, but every now and then you get some real weirdos!
Anyone else get them?
Re: Some Clients/ Customers are just mental
daft as it sounds she is correct UNLESS you had his permission to contact her.:-\
Re: Some Clients/ Customers are just mental
She may have wanted to keep it on the side, you may cause a divorce.
Re: Some Clients/ Customers are just mental
That is harsh, you have to pay out of your own pocket is ridiculous. Why don't the bankers that lost millions pay out of their own pocket. You are getting screwed, fight it.
Re: Some Clients/ Customers are just mental
Quote:
Originally Posted by
0james0
I have the feeling I've managed to get myself tangled in a domestic.
And yeah missy your right, she has me by the nads on a technicality.
I'm hoping the compliance hitlers that work at my network are in a good mood and see the sense in it. I used (what turns out to be) his email address in all contact with them both last year. I sent a fairly generic email to that address in which he answered my question on behalf of his wife and him.
Me and him then carried on discussing his side of things, then out of the blue, BANG, complaint comes in.
Data protection, code of conduct, handling of sensitive data. The list goes on, the bitch is really trying to go to town. I'm guessing hoping for compo.
What's also shit, is that if it's decided I'm at fault, my insurance for complaint settling has almost a £1000 excess, so I'd have to pay it from my own pocket.
I'm tempted to post up the emails I sent to them and the complaint. It's almost comical.
How were you to know not to use the same email address if she didnt let you know not to use it?
Have an affair with her, get her onside.;D Im kidding it would end in murder.
Re: Some Clients/ Customers are just mental
You remind me of a mate ,he's a patent attorney for a large gambling pokie machine company. The pressure he is under to make correct decisions on their behalf and the tens of Millions in funds at stake and his position in that side of the business worlds structure that is at stake is something close to unexplainable (even if allowed to).:-X
Re: Some Clients/ Customers are just mental
Quote:
Originally Posted by
0james0
I used (what turns out to be) his email address in all contact with them both last year. I sent a fairly generic email to that address in which he answered my question on behalf of his wife and him.
Me and him then carried on discussing his side of things, then out of the blue, BANG, complaint comes in.
that right there covers you... and yeah almost on a daily basis i wonder how alot of people get through life.
Re: Some Clients/ Customers are just mental
is it's the same email addy for both of them & she read something meant for him then you're cleared..as long as you kept the emails friendly & professional.
What in particular is she bitching about?
Re: Some Clients/ Customers are just mental
What a horrid woman. Definitely mental.
I sometimes wonder if I am mental, but then I hear stories like this and realise that I am quite sane.
Re: Some Clients/ Customers are just mental
Quote:
Originally Posted by
Gandalf
What a horrid woman. Definitely mental.
I sometimes wonder if I am mental, but then I hear stories like this and realise that I am quite sane.
Sometimes when I hear your rantings, I beg to differ. :)
Re: Some Clients/ Customers are just mental
Was the policy canceled hers alone and why e mail him and not her directly? She Probally has her thong in a knot over feeling slighted or discussing it behind her and between the two. Who knows, some people just need shit to stir..it gets them up in the morning :-X
I see a few every week. I have alerts on the pets file titled H. M for high maintenance. Have no doubt, the cats and dogs are much more well grounded than the guy dressing his cat in a sweater and going hysterical because "he just seems sad"...jeezus hell :rolleyes:
Re: Some Clients/ Customers are just mental
Personally I believe James needs to be sacked for his incompetence and HR should have a field day on his disciplinary. Breaching data protection is a serious crime. :)