For the first time in my life I complained about service at a restaurant...

...and I feel kind of bad about it.

My girlfriend took me out for a nice dinner, and the service was god awful, so we complained. They knocked our bill down from $80 to $40 etc. and were really nice about it. However, I feel sort of bad now.

The service was horrible though. No food + drink specials given, no water given (other tables nearby did not have this problem) and the food took FOREVER to arrive. We were there for 2 goddamn hours because of the slow-ass service. After the appetizers, we were told to keep out used cutlery because they "weren't used to serving 3 course meals". It was part of a city wide promotion called Dine Around Town where restaurants provide a 3 course meal for $20 each. The didn't offer us an pepper or condimints etc. (again, other people were offered condiments + pepper) with our food, and when it took over 45 mins between our appy's and our main course to arrive (even though they were ordered at the same time and supposed to be served as a 3 course meal would), they didn't offer any explanation or even both coming by the table to check on us. Then, even though we asked for our dessert to be served when they brought us the main course, the dessert didn't arrive for over 25 mins, again no explanation or even any attention.

So we bitched and got some money back, but I still feel bad about it.

I'm on the other side now and know what u look like. You ever come here Ima make a very special burger 4u. :wc:

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Originally Posted by Youngblood

I'm on the other side now and know what u look like. You ever come here Ima make a very special burger 4u. :wc:

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Like I'd eat at any place that would hire you.

I do feel we were justified in complaining, I just feel bad about it. I don't want anyone to get in trouble because of me, regardless of how incompetent they were.

haha quit being sucha pussy. you saved some money, rejoice. I'd prob. try that gig more often if I were you. And if they don't fuk up, maybe throw a precooked bug in there from home or sumthin. :p

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Originally Posted by CFH

I do feel we were justified in complaining, I just feel bad about it. I don't want anyone to get in trouble because of me, regardless of how incompetent they were.

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Don't feel bad!! Especially with the kind of service that you got.

It's not like you guys did a dine and dash, then you would have something to feel bad about. ;)

Dude it is the customers right to complain. On my vacation , my wife and I ate at many £100 per head restaurants , there was only 1 of these in which i didn't complain in some way.
So really don't feel bad mate.

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Originally Posted by Dark Lord Al

Dude it is the customers right to complain. On my vacation , my wife and I ate at many £100 per head restaurants , there was only 1 of these in which i didn't complain in some way.
So really don't feel bad mate.

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Really? Like every place you ate you complained at except one? :p

Were they all just that bad or are ya a bit of a prick?

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Originally Posted by Youngblood

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Originally Posted by Dark Lord Al

Dude it is the customers right to complain. On my vacation , my wife and I ate at many £100 per head restaurants , there was only 1 of these in which i didn't complain in some way.
So really don't feel bad mate.

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Really? Like every place you ate you complained at except one? :p

Were they all just that bad or are ya a bit of a prick?

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The experience was not good enough , for the price they were charging.
and no im not a prick sonny.

Defiantly do not feel guilty about looking for satisfaction.Its a helluva way to take every day stress out really.If they can not comprehend a proper Big-Mac and biggie fry,then thats not your problem.Its Just passing it along really....because your sure to here it on the other end at your job come Monday ;D :-X

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Originally Posted by Dark Lord Al

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Originally Posted by Youngblood

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Originally Posted by Dark Lord Al

Dude it is the customers right to complain. On my vacation , my wife and I ate at many £100 per head restaurants , there was only 1 of these in which i didn't complain in some way.
So really don't feel bad mate.

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Really? Like every place you ate you complained at except one? :p

Were they all just that bad or are ya a bit of a prick?

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The experience was not good enough , for the price they were charging.
and no im not a prick sonny.

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ha well it just seems odd to me that you'd complain in all but one. I mean, all kidding aside I am prob. more to be like CFH and unless the meal was covered in hair or the deal got completly botched i'd likely not say anything. Not saying its right way to be.

Don't you work in the restaurant business or something? Is that why you are more critical? Honestly, I'm just curious, not judging.

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Originally Posted by Youngblood

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Originally Posted by Dark Lord Al

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Originally Posted by Youngblood

Really? Like every place you ate you complained at except one? :p

Were they all just that bad or are ya a bit of a prick?

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The experience was not good enough , for the price they were charging.
and no im not a prick sonny.

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ha well it just seems odd to me that you'd complain in all but one. I mean, all kidding aside I am prob. more to be like CFH and unless the meal was covered in hair or the deal got completly botched i'd likely not say anything. Not saying its right way to be.

Don't you work in the restaurant business or something? Is that why you are more critical? Honestly, I'm just curious, not judging.

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Yes we do have business interests in the restaraunt industry.
Lets just say we have been to restaurants all over the world , and our standards when it comes to food are high indeed.
Its not about the price you pay , for a meal , its the overall experience.
Food can be judged at any level based on the experience.
But for the record i personally don't eat fast food , that would be a total gastric -intestinal - apocalypse ,and a date with the WHITE THUNDERBOX FOR ME.

You were right to complain if you found it shoddy. No need to feel bad about it. Incompetence needs to be called out and treated.

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Originally Posted by Dark Lord Al

But for the record i personally don't eat fast food , that would be a total gastric -intestinal - apocalypse ,and a date with the WHITE THUNDERBOX FOR ME.

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haha well Im with you there. Yesterday my boss is telling us about the 50% off we get on our food we eat and I laughed, so he asks me, "What's funny?" Not wanting to seem a prick right at the get go I said "oh nothing, sorry" Then he asked me a bit later when I was by myself what that was about, so told him "I appreciate the discount, but a pile of shit is still shit, and taking 50% off the asking price doesn't exactly sweeten the deal. " lol thankfully he has a sence of humor and directed me to some of the "healthier foods" they serve. :p

I'm surprised you would complain at so many restaurants Al, I mean that's not very 'British' now is it? Maybe CFH is right... ;);D

Seriously though, I've only ever had the balls to complain once in my life. I waited close to 2 hours for a steak at a local pub due to it being so busy. My complaint was born from the fact I'd drank 5 - 6 pints waiting so I felt all brave! ;D

Got a full refund on meal though!

I'll complain about the food if it's off, but only once did I complain to management about the waitress. That was when I'd had a long day on the road, and I pulled into a hotel for the night. The restaurant was empty, but they served me an expensive meal nonetheless. Certainly there was lots of time according to the sign on the door. I guess the waitress was kinda anxious to go home though, cause she ran the vacuum cleaner around and under my table as I was eating my dinner. :mad:

We had a thing called split the bill here in the news papers ,you'd collect a few bills and if you turned up with a crew they'd split the bill in half.
HAd some great meals but one night in a so called upper class resteraunt we had a dog of meal. Us lads were about to walk out and turned to see the ladies al yelling and holding the bill up and others in the resteraunt we starting yell abuse too :o anyway we went back to the counter and the boss was all full of excuses and said it was his cheifs fault. So we all trundeled off into the kitchen and sure enough this bloke in checkered pants is slumped over the bench pissed as a maggot and the dishies are doig all the work ;D

Scene out of Faulty towers ensued with other guests walking out etc , we walked and threw rocks at the place too.
Great night, still gets talked about.













I have another story but you probably wont belive me.
I think I told it here once :-\ , about a stay in a hotel in Sorrentto me wife and i won from the local kindergarten raffle.

Was years ago got the kids baby sat, turned up there after reading in the brochure that theres a heated pool ,tennis courts ,pool room,alacarte menue,5 acres of gardens etc etc.

After beating our way through the over grown bush down the pathway got to see a tennis court with ripped net and shit growing all up the sides.Ablack hole in the ground full of black water.
The joint looked worse than faulty towers but just as big. Rooms were bare but ok. dinner came out and the advocardos were so hard you couldnt even get a spoon into them ,the prawns were out of a can :mad: this was just for starters! Forget the meal. we go to the pool room,a ripped pool table 6 x4 with a couple of ,cues snapped :p and a broom stick handle which worked better than the cues.

We took off down the street and bought take away,chocolates,champayne etc and went back to our room and partied out for the night.
when we got back the joints locked up and noone can here us knocking ! So we get a ladder and climb up to the top window thats open and yell in it cause the tv room is there ,so we eventually get let in.

A couple of yuppies turned up and we tryed talking to them but they snobbed us! They were in the room next door to us.
Anyway we made a right mess of the bed, I mean it looked like murder had been committed as it was a miss time on something if you get my drift.
(My misses is so embarresed about it all :) funny stuff. (the hotel knowing which local kinda we were from etc is more embarresment)
Any way next morning my dopey misses goes for a piss or something and she comes back along the top verandah opens the window and flashes me through the window..Trouble is Im not behind that window Am I . Im behind the next one along ;D. Shes flashed in the yuppies window instead! :lolhaha:
Now shes even more embarresed!

It gets funnier, I go down to the breakfast room to see if I can get something nice. the trays are nearly empty and the yuppies are right behind me ;D so I clean up all the trays thining we are getting out this place asap.
so Ive got our eggs and bacon on the trays drinks etc all over to our table and race upstairs to the misses to tell her we got the last of the meal.
as we leaving our room we notice the yuppies room is vacated so we looked at each other smiled ,raced back into our room got the sheets off the bed and changed the whole lot over with their nice looking ones ,then went downstairs and ate our breakfast in front of them while they waited for the non service. :lolhaha:

Oceanic Sorrento - Whitehall Guest house & Motel Apartments, Sorrento, Victoria - Shopsafe Australia Travel Directory < happened here

I worked fast food for one day, I spent the whole day sliding around the greasy ass floors in the back cause I didn't have the right shoes and then they stuck me up front and didn't tell me how to do anything, I'm trying to make some kind of fucked up milkshake with candy bar pieces in it, I stick the thing under the milk shake blender thing and it just goes nuts, its the most powerful milk shake machine ever, somebody complains about things taking too long and I just walked off.

I don't get why anybody would work at fast food unless there are just no other choices. If you're in high school or something, get a job at a grocery store, its much better.

Bit off topic I guess.

I hate bad tippers and people that are quick to complain, itching to complain, a lot of times the people who do that are real chicken shits in real life but since they know a waiter or whoever has to put up with it then they're quick to show how tough they are, but that doesn't make complaining wrong in general, if the service is just horrible then its okay.

I say go for the managers. Nine times out of ten the people who people bitch at aren't at fault. I got annoyed as shit with this women at the grocery store who was acting like an ass to this teenage cashier girl about some price problems, I told her she was acting like an ass, do you really this high school girl has anything to do with price changes? Then she started yelling at me at which point I chuckled.

That was long winded. Fuck.

Got know problem with complaining as long as it's STRAIGHT to the manager.

The staff in these places (I should know :-/) are usually stressed and over worked and understaffed. They'll have had unrealistic demands put on them by some out of touch manager who will be giving 1 staff member the amount of work of 2 or more.

The problem is that whether it's so save face to the staff or whether it's because their too stupid to realise it's not the staff 'under performing' (on the minimum wage that they are earning) it's an unrealistic work load causing problems... the manager will probably just wait till the customer has left (after being all friendly, sincere and apologetic) before coming down hard on the staff.

Cunts...

So yeah... fair enough complain but don't take it out on the bored staff who are usually there whilst they're at college for their beer money etc... they pretend to listen to you and then drift off to happy land/think about boobies etc... then they'll probably just take the piss out of you for the rest of the night (good for morale).

Better to take it out on the manager if you want to get pissed at somebody.

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Originally Posted by OumaFan

I worked fast food for one day, I spent the whole day sliding around the greasy ass floors in the back cause I didn't have the right shoes and then they stuck me up front and didn't tell me how to do anything, I'm trying to make some kind of fucked up milkshake with candy bar pieces in it, I stick the thing under the milk shake blender thing and it just goes nuts, its the most powerful milk shake machine ever, somebody complains about things taking too long and I just walked off.

I don't get why anybody would work at fast food unless there are just no other choices. If you're in high school or something, get a job at a grocery store, its much better.

Bit off topic I guess.

I hate bad tippers and people that are quick to complain, itching to complain, a lot of times the people who do that are real chicken shits in real life but since they know a waiter or whoever has to put up with it then they're quick to show how tough they are, but that doesn't make complaining wrong in general, if the service is just horrible then its okay.

I say go for the managers. Nine times out of ten the people who people bitch at aren't at fault. I got annoyed as shit with this women at the grocery store who was acting like an ass to this teenage cashier girl about some price problems, I told her she was acting like an ass, do you really this high school girl has anything to do with price changes? Then she started yelling at me at which point I chuckled.

That was long winded. Fuck.

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yeah, I used to get it when i worked in a Cinema... people knew if they complained that they would get free tickets so you'd get people looking for any excuse.

Sorry ma'am but the only way I could have shut that noisy group of charvs on the back row up quicker is if I'd killed them before the film had started.

I hate it when people complain to cashiers too... unfortunately some people are just stupid/feel the world hates them etc so they will complain to some spotty 16 year old behind a till that coca cola is too expensive... because obviously he controls the economy/giant corporation that prices things.

I tend to just agree with the customer and tell them to go somewhere else! These jobs are just so disgruntling... i'd do a harder job for more money if it was more fulfilling... just s shame there aren't any... since getting laid off as a gym instructor a year ago I have managed to get ONE interview at another gym and the position was basically taken... it's policy that they have to interview. The interview must have lasted all of ten minutes.

Not going to start on about the fire service, passed all their tests... just a shame it could be YEARS before I actually get to start.

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Originally Posted by AdamGB

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Originally Posted by OumaFan

I worked fast food for one day, I spent the whole day sliding around the greasy ass floors in the back cause I didn't have the right shoes and then they stuck me up front and didn't tell me how to do anything, I'm trying to make some kind of fucked up milkshake with candy bar pieces in it, I stick the thing under the milk shake blender thing and it just goes nuts, its the most powerful milk shake machine ever, somebody complains about things taking too long and I just walked off.

I don't get why anybody would work at fast food unless there are just no other choices. If you're in high school or something, get a job at a grocery store, its much better.

Bit off topic I guess.

I hate bad tippers and people that are quick to complain, itching to complain, a lot of times the people who do that are real chicken shits in real life but since they know a waiter or whoever has to put up with it then they're quick to show how tough they are, but that doesn't make complaining wrong in general, if the service is just horrible then its okay.

I say go for the managers. Nine times out of ten the people who people bitch at aren't at fault. I got annoyed as shit with this women at the grocery store who was acting like an ass to this teenage cashier girl about some price problems, I told her she was acting like an ass, do you really this high school girl has anything to do with price changes? Then she started yelling at me at which point I chuckled.

That was long winded. Fuck.

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yeah, I used to get it when i worked in a Cinema... people knew if they complained that they would get free tickets so you'd get people looking for any excuse.

Sorry ma'am but the only way I could have shut that noisy group of charvs on the back row up quicker is if I'd killed them before the film had started.

I hate it when people complain to cashiers too... unfortunately some people are just stupid/feel the world hates them etc so they will complain to some spotty 16 year old behind a till that coca cola is too expensive... because obviously he controls the economy/giant corporation that prices things.

I tend to just agree with the customer and tell them to go somewhere else! These jobs are just so disgruntling... i'd do a harder job for more money if it was more fulfilling... just s shame there aren't any... since getting laid off as a gym instructor a year ago I have managed to get ONE interview at another gym and the position was basically taken... it's policy that they have to interview. The interview must have lasted all of ten minutes.

Not going to start on about the fire service, passed all their tests... just a shame it could be YEARS before I actually get to start.

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So you aint got a job now mate ? Damn thats pretty harsh. Findng a job nowadays is like pulling shit out a rocking horse.

Even when I went to my interview for my current part time job (Asda) there was people with degrees applying, yes to put fucking pork pies on the shelf. It's a sad state of affairs at the moment. Luckily I got the job and £6.35 an hour tax free isn't bad for a 17yr old as I need to pay Car Insurance and money for going out, clothes etc so until I leave school I'm stuck with it.

Well, I'd hardly call it a job but I've been working in subway for about 10 months now... fucking awful! :p

I didn't mind working that sort of job when I was in college studying, but I'm qualified and experienced at other, better things. Before this I worked in gyms... have qualifications in instruction and sports science etc

Before that I was at the cinema... worked with a good crowd and I was studying at the time so at least I was doing something fulfilling and looking to bigger things.

And before that I worked on the building sites, was a mason paver, worked on roads/monuments all around the city, loved doing something physical, out doors and skilled... there's few things more satisfying than building something. Left that to try and get involved in sports and exercise, I enjoye it and it could of lead to bigger things but at the end of the day it was work, being in the gym is something I enjoy so I thought it would make for better work.

Done all sorts of odds and ends between these... including helping a guy who ran bouncy castles and supervising rowing boats. Also labouring etc

Subway isn't hard at all... free lunch and it's next to my house... but that's good and bad... don't have to pay to travel, can just leave the house and be ther in a minute... but everybody in the area knows me... 'I thought you were a trainer'... 'long time no see, what have you been doing with yourself' (as I stand there feeling like a complete bum with some shit T shirt and an covered in mayonaise apron on).

As much as I can't be bothered to explain to them my situation and the fact that I've met all of the Fire Service's requirements but have to wait to start I also hate the fact that to those who don't know it seems like the most I've managed to do since leaving school is work in a fucking fast food restaurant! :p

Also try earning a grand a half a month (I know not loads but this is when I was 20 and most people my age's income was made up of money tax payers gave them so they could go and get pissed/study at uni) and then go to getting five fifty an hour and rarely working more than 20 hours a week, sometimes less than 10 because business sucks.

I can't even afford essentials anymore... and at the moment I can't even have the pride on knowing I pay my own board... used to be able to more than cover that and still have more than enough left over for myself. Its hard to spend like I should... too used to having disposable money, every time a birthday or Christmas comes around etc I'll try and treat my girl like I normally would.

For example I just spend loads on Valentines... not to spoil her but because its nice to have an excuse to get her things I want to anyway. My old logic would have been 'right, I can spend 100-200 what ever on this, as long as I don't go over my limit before pay day in 2 weeks I'll be back in the green). Now I have to buy a fraction of what I want to buy and get right down to the bottom of my overdraft and then after not spending money on basically ANYTHING for weeks if not months I'll probably have managed to patch up about 3 quarters of the hole I've made if at all.... phone bills etc go out and doesn't matter how hard you've tried to save you basically end up at square one again :mad:

What's worse is that a fire engine drives past the shop window every 5 minutes... which is basically everything I want... a real wage, fulfilling work with prospects and it;s something I've wanted to do as a kid... being told that I'm good enough but having an uncertain wait a head of me (the waiting list expires after 18 months then you have to go through the 6 month selection process again) is a fucking nightmare!

honestly I could keep typing but I'm just realising how long this essay of whine is becoming! :p

haha well I just worked my first shift at Wendys (4 hours). Still in training for the week, but the wages are pretty damn good for me as I got nothing to pay other then my cell ph bill of $35 per mo.

I can tell it is going to suck a bit as it is hot as hell back by the grill where I'll be spending all my time (I wanted to work the register by I spose they think I can't count :bucktooth: ), but fast food is really the only job available around here, and I am quite happy to have it. I know lots of people can't even get hired there. The wage is going up to $9.50 an hour at the end of the month, and so far I got 17 hrs per week first week, and the boss says I can likely get more if I want them.

Laugh all you want but I feel like I hit the lotto. hah. :p

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Originally Posted by Youngblood

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Originally Posted by Dark Lord Al

But for the record i personally don't eat fast food , that would be a total gastric -intestinal - apocalypse ,and a date with the WHITE THUNDERBOX FOR ME.

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haha well Im with you there. Yesterday my boss is telling us about the 50% off we get on our food we eat and I laughed, so he asks me, "What's funny?" Not wanting to seem a prick right at the get go I said "oh nothing, sorry" Then he asked me a bit later when I was by myself what that was about, so told him "I appreciate the discount, but a pile of shit is still shit, and taking 50% off the asking price doesn't exactly sweeten the deal. " lol thankfully he has a sence of humor and directed me to some of the "healthier foods" they serve. :p

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you're already working at age 14? Pardon my asking but in my place, we hardly accept workers age 14. am I mistaken with your age?

you're also choosy for a regular adolescent. good for you. you don't eat junk foods.;)

I could never work in a restaurant. I would no doubt quit in a day. I have a total hatred of the general public and their wanton stupidity.

And no poor waiter wants to taste the wrath of the customers just because the managment and chefs suck. Yep, call out the manager every time and burn his or her hair off with unadulterated rage. And if that fails go into the kitchen and bash the chef on the head with a frying pan.

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Originally Posted by brucelee

you're already working at age 14? Pardon my asking but in my place, we hardly accept workers age 14. am I mistaken with your age?

you're also choosy for a regular adolescent. good for you. you don't eat junk foods.;)

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The fact of the matter is, I lied to get the job thinking I had to be older then 14 (I'll soon be 15) as few do hire until 16, and found out on orientation day that isn't true. At 14 you can be hired by law here, but that it is required that they contact ones parents/guardians in such a case and it is then fine.

That's not a bad number for a 14 year old mate! :)

That's my problem, although I've got other stuff happening I've got as much to show for it at the moment as you do!

Not disrepecting you, like I've said that's a great number for a lad your age but if you were on the same rung of the ladder at 22 as a 14 year old despite the ambition and work you've put in over the years you'd no doubt feel the same! ;)

Try not to lose t because you lied about your age etc.
When I was 14 I had nothing and was content with it, but once you've been paid you'll never be happy with nothing again :-/

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Originally Posted by AdamGB

That's not a bad number for a 14 year old mate! :)

That's my problem, although I've got other stuff happening I've got as much to show for it at the moment as you do!

Not disrepecting you, like I've said that's a great number for a lad your age but if you were on the same rung of the ladder at 22 as a 14 year old despite the ambition and work you've put in over the years you'd no doubt feel the same! ;)

Try not to lose t because you lied about your age etc.
When I was 14 I had nothing and was content with it, but once you've been paid you'll never be happy with nothing again :-/

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Yea thanks Adam, I already came clean with my boss, and he already talked to my dad as they had to sort out my S.I.N. number also. So I am okay there.

You sound frustrated with being there at present, but hopefully your hard work will pay off for you. Well I hope for sure it does. One thing I've learned from boxing is that hard work pays off. It may take a while to get there, but feel and hope it translates to other things as well. So good luck my friend.

Hey, I guess we hijacked CFH's thread eh. haha oh well, now that I am cooking am sure the complaints will be rolling in soon against me.

When did Wendy's start paying 9.50 an hour? Fucking Canadians. Do they hire a girl specifically to give out handjobs to the grill team too? Fuck. 9.50? Not like its a lot in real life but its not real life, its Wendy's.

I'm still in my twenties but I remember when the minimum wage was like 4.75 or something, maybe 4.25. Fuck I'm old.

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Originally Posted by OumaFan

When did Wendy's start paying 9.50 an hour? Fucking Canadians. Do they hire a girl specifically to give out handjobs to the grill team too? Fuck. 9.50? Not like its a lot in real life but its not real life, its Wendy's.

I'm still in my twenties but I remember when the minimum wage was like 4.75 or something, maybe 4.25. Fuck I'm old.

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God I hope so. :p

9.50 is the minimum wage here as of April 1 unless it is some kinda April fools joke from our govenment. lol It will be rising to 10.25 by Mar of next year by law.

Well I guess that explains it. The minimum wage here won't be 10.25 till like 2025, to people like Lyle that's just handouts for the poor, the lazy poor.

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Originally Posted by OumaFan

Well I guess that explains it. The minimum wage here won't be 10.25 till like 2025, to people like Lyle that's just handouts for the poor, the lazy poor.

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lol handouts are good. more proof Socialism rulez.

I'm actually a bit confused/disappointed now after looking it up to find the exacts on it. I've just been following the news which goes by minimum wage and have no idea what I am making and assumed that is what it was. But I guess there is a lower student wage we get.

4. Minimum Wage: Your Guide to the Employment Standards Act | Ministry of Labour

1. Costumer is always right.

2. Don't mess with people who prepare your food.

No mate, as long as they keep paying for ludicrously marked up products the manager will do anything to humour them and pretend that they are right.

I don't know if its being in a consumer environment or what... maybe because people value their money so much and half of the time don't really understand what they're spending it on... how things work etc but as a whole the general public are alarmingly stupid.

But yeah... unless you want 'special mayonnaise' on your burger don't work yourself until AFTER you've eaten! ;)