Being ripped off by online purchase from USA - Advice needed

[BIG H]

Chaps, I have bought two bottles of Aftershave from the USA for a total price of £136.00. The £136.00 includes £20.00 I pad for express delivery to the UK. When the products have arrived, only one item worth £58.00 has been delivered. They have refunded £58.00 to my Account. What this means is I have now paid £80.00 for 1 item, because I have still paid the set UK delivery charge of £20.00, but now not spread across 2 items. At no stage was I contacted and asked if I still wanted the 1 item, If I had've been I would've said "No"

On top of this I had to pay £11.45 V.A.T when DHL delivered the parcel. so I said fuck off basically take it back. What this means is that inc V.A.T I am now expected to pay £89.00 for 1 bottle of aftershave that's actual cost is £58.00.

Two questions

1.)Iis it right that I should pay the V.A.T, when nowhere or at no time was I told that this would be the case

2.) Do I have grounds for a full refund and for them to collect the 1 x item, whcih I definitely don't want to pay £89.00 for

Advice appreciated

[TheMacMagician]

Chaps, I have bought two bottles of Aftershave from the USA for a total price of £136.00. The £136.00 includes £20.00 I pad for express delivery to the UK. When the products have arrived, only one item worth £58.00 has been delivered. They have refunded £58.00 to my Account. What this means is I have now paid £80.00 for 1 item, because I have still paid the set UK delivery charge of £20.00, but now not spread across 2 items. At no stage was I contacted and asked if I still wanted the 1 item, If I had've been I would've said "No"

On top of this I had to pay £11.45 V.A.T when DHL delivered the parcel. so I said fuck off basically take it back. What this means is that inc V.A.T I am now expected to pay £89.00 for 1 bottle of aftershave that's actual cost is £58.00.

Two questions

1.)Iis it right that I should pay the V.A.T, when nowhere or at no time was I told that this would be the case

2.) Do I have grounds for a full refund and for them to collect the 1 x item, whcih I definitely don't want to pay £89.00 for

Advice appreciated

Fuckin hell..... What does it smell of??

[BIG H]

Chaps, I have bought two bottles of Aftershave from the USA for a total price of £136.00. The £136.00 includes £20.00 I pad for express delivery to the UK. When the products have arrived, only one item worth £58.00 has been delivered. They have refunded £58.00 to my Account. What this means is I have now paid £80.00 for 1 item, because I have still paid the set UK delivery charge of £20.00, but now not spread across 2 items. At no stage was I contacted and asked if I still wanted the 1 item, If I had've been I would've said "No"

On top of this I had to pay £11.45 V.A.T when DHL delivered the parcel. so I said fuck off basically take it back. What this means is that inc V.A.T I am now expected to pay £89.00 for 1 bottle of aftershave that's actual cost is £58.00.

Two questions

1.)Iis it right that I should pay the V.A.T, when nowhere or at no time was I told that this would be the case

2.) Do I have grounds for a full refund and for them to collect the 1 x item, whcih I definitely don't want to pay £89.00 for

Advice appreciated

Fuckin hell..... What does it smell of??

Britney Spear's flange

[Howlin Mad Missy]

If it's over about £20 and customs spot it there will be a charge, now I don't object to paying the VAT it's the Royal Mail 'fee' they add on my behalf because they paid the VAT for me - despite the fact I was never given the option to pay up....anyway - Q1 yes, if they spot it you will have to pay.

As for 2 - You won't be entitled to anything because the postage was a flat fee - unless they have a really good customer service and they ship your second bottle for free.

If you play up the fact that you weren't contacted - you may get something

[BIG H]

If it's over about £20 and customs spot it there will be a charge, now I don't object to paying the VAT it's the Royal Mail 'fee' they add on my behalf because they paid the VAT for me - despite the fact I was never given the option to pay up....anyway - Q1 yes, if they spot it you will have to pay.

As for 2 - You won't be entitled to anything because the postage was a flat fee - unless they have a really good customer service and they ship your second bottle for free.

If you play up the fact that you weren't contacted - you may get something

Thanks sweet cheeks. Exactly what I thought and exactly what I have done.

[TheMacMagician]

Chaps, I have bought two bottles of Aftershave from the USA for a total price of £136.00. The £136.00 includes £20.00 I pad for express delivery to the UK. When the products have arrived, only one item worth £58.00 has been delivered. They have refunded £58.00 to my Account. What this means is I have now paid £80.00 for 1 item, because I have still paid the set UK delivery charge of £20.00, but now not spread across 2 items. At no stage was I contacted and asked if I still wanted the 1 item, If I had've been I would've said "No"

On top of this I had to pay £11.45 V.A.T when DHL delivered the parcel. so I said fuck off basically take it back. What this means is that inc V.A.T I am now expected to pay £89.00 for 1 bottle of aftershave that's actual cost is £58.00.

Two questions

1.)Iis it right that I should pay the V.A.T, when nowhere or at no time was I told that this would be the case

2.) Do I have grounds for a full refund and for them to collect the 1 x item, whcih I definitely don't want to pay £89.00 for

Advice appreciated

Fuckin hell..... What does it smell of??

Britney Spear's flange

Haha..... LMAO..... To be honest man, I reckon these days you could actually buy Britney for the night for 89 quid........ I'd still rough it up for real though.......

[BIG H]

Chaps, I have bought two bottles of Aftershave from the USA for a total price of £136.00. The £136.00 includes £20.00 I pad for express delivery to the UK. When the products have arrived, only one item worth £58.00 has been delivered. They have refunded £58.00 to my Account. What this means is I have now paid £80.00 for 1 item, because I have still paid the set UK delivery charge of £20.00, but now not spread across 2 items. At no stage was I contacted and asked if I still wanted the 1 item, If I had've been I would've said "No"

On top of this I had to pay £11.45 V.A.T when DHL delivered the parcel. so I said fuck off basically take it back. What this means is that inc V.A.T I am now expected to pay £89.00 for 1 bottle of aftershave that's actual cost is £58.00.

Two questions

1.)Iis it right that I should pay the V.A.T, when nowhere or at no time was I told that this would be the case

2.) Do I have grounds for a full refund and for them to collect the 1 x item, whcih I definitely don't want to pay £89.00 for

Advice appreciated

Fuckin hell..... What does it smell of??

Britney Spear's flange

Haha..... LMAO..... To be honest man, I reckon these days you could actually buy Britney for the night for 89 quid........ I'd still rough it up for real though.......

Doesn't matter what she does, she can still do no wrong by me. She is the ultimate P.O.A imo

[TheMacMagician]

Chaps, I have bought two bottles of Aftershave from the USA for a total price of £136.00. The £136.00 includes £20.00 I pad for express delivery to the UK. When the products have arrived, only one item worth £58.00 has been delivered. They have refunded £58.00 to my Account. What this means is I have now paid £80.00 for 1 item, because I have still paid the set UK delivery charge of £20.00, but now not spread across 2 items. At no stage was I contacted and asked if I still wanted the 1 item, If I had've been I would've said "No"

On top of this I had to pay £11.45 V.A.T when DHL delivered the parcel. so I said fuck off basically take it back. What this means is that inc V.A.T I am now expected to pay £89.00 for 1 bottle of aftershave that's actual cost is £58.00.

Two questions

1.)Iis it right that I should pay the V.A.T, when nowhere or at no time was I told that this would be the case

2.) Do I have grounds for a full refund and for them to collect the 1 x item, whcih I definitely don't want to pay £89.00 for

Advice appreciated

Fuckin hell..... What does it smell of??

Britney Spear's flange

Haha..... LMAO..... To be honest man, I reckon these days you could actually buy Britney for the night for 89 quid........ I'd still rough it up for real though.......

Doesn't matter what she does, she can still do no wrong by me. She is the ultimate P.O.A imo

Ha..... Don't think for one minute i'm not a fan. I reckon I'd sell ma wife for a night with Britney Spears

[Memphis]

Chaps, I have bought two bottles of Aftershave from the USA for a total price of £136.00. The £136.00 includes £20.00 I pad for express delivery to the UK. When the products have arrived, only one item worth £58.00 has been delivered. They have refunded £58.00 to my Account. What this means is I have now paid £80.00 for 1 item, because I have still paid the set UK delivery charge of £20.00, but now not spread across 2 items. At no stage was I contacted and asked if I still wanted the 1 item, If I had've been I would've said "No"

On top of this I had to pay £11.45 V.A.T when DHL delivered the parcel. so I said fuck off basically take it back. What this means is that inc V.A.T I am now expected to pay £89.00 for 1 bottle of aftershave that's actual cost is £58.00.

Two questions

1.)Iis it right that I should pay the V.A.T, when nowhere or at no time was I told that this would be the case

2.) Do I have grounds for a full refund and for them to collect the 1 x item, whcih I definitely don't want to pay £89.00 for

Advice appreciated

Fuckin hell..... What does it smell of??

Britney Spear's flange

Cheaper the get a tin of mackrel in brine next time mate?

One ripped out fireplace and a blindfold and your in Britney heaven.