Some Clients/ Customers are just mental

[0james0]

It is his email address, she has a seperate one.

In a nutshell, I got a letter from an insurance company to say she had cancelled a policy I had sold to her.

I called and left a message and also sent an email simply saying: got a letter, was it in error or did you actually cancel it? (sent to his email)

He replies she cancelled it because they offered her a better deal direct (that's a different bastard of a story)

I tell him she should have come to me and I would have tried to shave a bit off for her.

He asks if I can do that for his as his wife is putting him under pressure to get the payments down a little.

I tell him I'll do all I can.

I do find a policy which is cheaper for him and is all round better cover.

She complains.



Nothing in it. I'm guessing they are the sort of couple who keep everything seperate, especially money and she didn't want him to know she had cancelled her life insurance. Afterall, why would she give a shit? It's not as if she gets any money if she dies. She'd be dead.

He was probably pissed off that she was being selfish, they had a row, in a rage she blames me for dropping her in it and complains.

[Gandalf]

What a horrid woman. Definitely mental.

I sometimes wonder if I am mental, but then I hear stories like this and realise that I am quite sane.

[Master]

What a horrid woman. Definitely mental.

I sometimes wonder if I am mental, but then I hear stories like this and realise that I am quite sane.

Sometimes when I hear your rantings, I beg to differ.

[Spicoli]

Was the policy canceled hers alone and why e mail him and not her directly? She Probally has her thong in a knot over feeling slighted or discussing it behind her and between the two. Who knows, some people just need shit to stir..it gets them up in the morning

I see a few every week. I have alerts on the pets file titled H. M for high maintenance. Have no doubt, the cats and dogs are much more well grounded than the guy dressing his cat in a sweater and going hysterical because "he just seems sad"...jeezus hell

[Master]

Personally I believe James needs to be sacked for his incompetence and HR should have a field day on his disciplinary. Breaching data protection is a serious crime.

[0james0]

I only had one email address on file, turned out it was his!

Turns out I know two people she works with, so they have gone on a mission to cheer her up and get her to withdraw the complaint. either that or they will just shake her until she does!

the chiefs think I'll be fine, so I'm not losing any sleep over it. I've made far worse cock up's that that and survived!

The sad thing is I'm actually self employed, I shouldn't have to answer to anyone!

[Mattyhitman]

I feel for ya mate ! Especially if it buggers up ya Euro trip

[Howlin Mad Missy]

What a horrid woman. Definitely mental.

I sometimes wonder if I am mental, but then I hear stories like this and realise that I am quite sane.

actually if the policy was in her name and unless she gave express permission for it to be discussed with her hubby or anyone else, he has breached the data protection law. That potentially would a firing offense at Haven (goodbye )

If he was following dp when her husband contacted him he should have said he can't discuss it with him, if she wants the hubby to then she needs to call/give written permission.

[Master]

Missy, you need to work in HR, they are sexless bureaucrats who have too much time on their hands at my work place.