The Trojans keep coming back and having to be deleted. Absolutely pain in the ass. I then get these telephone calls about a service to speed up my computer!
Will try recovery disk.![]()
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The Trojans keep coming back and having to be deleted. Absolutely pain in the ass. I then get these telephone calls about a service to speed up my computer!
Will try recovery disk.![]()
Do not let success go to your head and do not let failure get to your heart.
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If anyone phones you about your computer it is a SCAM.
If you gave them any details or access to your computer you may need to re-boot the entire computer.
However you still keep your old files under windows.old
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Dont worry I wrote it down when they rang me..cool my mrs didnt throw it out..
Its 61-2-8091-5001 the chicks name was Trica who handled the call I could ringing it on my free time get their email address somehow.
Anyone know how to send viruses back to these clowns, pm me.
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mate mass email sending and virus spamming won't be a problem for these guy... I get about 2 thousand+ emails a day to my email account and most of them have virus's attached to them.
All I do now is auto forward all my emails to a gmail account I set up and they sort them all out automatically and I just download the good ones to my email program.
and about once a day I will log on to gmail and scan the spam folder to make sure it didn't filter a good email and one click deletes the lot.
The only way to catch these fuckers is to report the websites they try to make you go to to the police.![]()
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Their reply
Hello Andre,
Thank you for contacting Microsoft Customer Service.
As a Customer Service Representative, I am here to assist you in finding the right place to get help and proper assistance with your questions and provide resources to resolve your concern.
I appreciate your time taking this email to us.
Cybercriminals often use publicly available phone directories so they might know your name and other personal information when they call you. They might even guess what operating system you're using.
Once they've gained your trust, they might ask for your user name and password or ask you to go to a website to install software that will let them access your computer to fix it. Once you do this, your computer and your personal information is vulnerable.
For North America, you may report this incident to the Federal Trade Commission and to your Attorney General.
To report it to the Federal Trade Commission, please fill up the form below:
https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en
To see the list of Attorney Generals, please check the link below:
http://www.naag.org/current-attorneys-general.php
The following site provides information and additional guidance on how to avoid technical support phone scams: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
If you have already fallen victim to a scam, and feel that your computer's security may already be compromised, Microsoft provides a free security scanner that you can use to help identify and remove malicious software. It can be downloaded from the following site: http://www.microsoft.com/security/scanner/en-us/default.aspx
I hope you find this information helpful. If you have any additional questions please reply to this email and we will be happy to assist you.
Thank you,
Angel
Microsoft Customer Service Representative.. Meet the new Windows Phone 7
For whatever it is worth.
I have had to boot (start from scratch) about 2-3 times because of viruses.
I am considered computer savvy by my family and friends.
It happens to us all.
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Andre they are not worth it and you are right that is the first thing they say that they are from microsoft.
I must have picked the virus from Saddo boxing.![]()
Do not let success go to your head and do not let failure get to your heart.
Only soulution - reinstall your system
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Could already be in your system recovery space. You can turn system recovery off. Restart your computer in safe mode, scan your computer. After the virus is removed, restart in normal mode and turn back on your system recovery. If they come back again, you may already have a rootkit installed. Google the trojan name + removal + root kit to get a specific solution.
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Master if they ring back get them if you can ring them back mate.. give me the number I will ring them on my free time and leave it for 20 minute blocks just to fuck one of their lines up.
Or better still ask if they have an email so you can send your data report to them so they can sort it out and ring you first etc... and we will all bombbard them with over sized photos via email so their server jambs them up.![]()
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