They expect it Kat. Mental women go in there on a daily basis and sound off, comes with the territory.

I was in a shop the other week and a woman was going balistic because they wouldnt refund her the cost of her shoes that had broken. She had no receipt but that didnt matter "THEY'RE CLEARLY YOUR FUCKING SHOES NOW GIVE ME MY FUCKING MONEY" I hung around to see if there were any fisticuffs but it all fizzled out unfortunately.