Got know problem with complaining as long as it's STRAIGHT to the manager.
The staff in these places (I should know :-/) are usually stressed and over worked and understaffed. They'll have had unrealistic demands put on them by some out of touch manager who will be giving 1 staff member the amount of work of 2 or more.
The problem is that whether it's so save face to the staff or whether it's because their too stupid to realise it's not the staff 'under performing' (on the minimum wage that they are earning) it's an unrealistic work load causing problems... the manager will probably just wait till the customer has left (after being all friendly, sincere and apologetic) before coming down hard on the staff.
Cunts...
So yeah... fair enough complain but don't take it out on the bored staff who are usually there whilst they're at college for their beer money etc... they pretend to listen to you and then drift off to happy land/think about boobies etc... then they'll probably just take the piss out of you for the rest of the night (good for morale).
Better to take it out on the manager if you want to get pissed at somebody.


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