Virgin is fucking shite, slow takes about 10 minutes for it to come on when you switch it on, whole set up is shite, when I move am going back with Sky, also if you have it another room and you don't use it that often the cheeky cunts turn channels off over the last 18 months must of had about £80 refund, just because I go in the other room to watch the boxing for instance and it comes up " this channel is not part of your package " The whole company and service is shocking.